Frequently Asked Questions
How do I get in touch with Raddiconnect to book a collection time?
You can arrange for our representative to collect your recyclables by calling our Recycle Helpline or by booking online using our one click booking option.
Is there a booking fee?
Not at all! Your booking is completely free of charge. All we want to do is make it easier for you to make a tangible difference.
Can I change the time of collection half an hour before the designated time?
This is a little difficult, but if you are unavailable at the scheduled time, our representative will make a second visit for collection. Just let us know when to drop by again!
Can we donate our recyclables today itself? It's urgent.
No problem! We can accommodate same-day collection on orders made before 2PM, after that give us a call and we’ll do our best to get our representative to you at the earliest.
How can I know about the current collection rate?
We’ll send you documentation of the current rate via SMS and Email once the order is placed.
How will I know if a RaddiConnect representative is at my doorstep?
You’ll know our RaddiConnect representatives by their friendly smile and RaddiConnect ID Card, which is worn at all times.
Can I register a monthly collection date?
Definitely! Just give us a call and we’ll set up a monthly collection appointment for you.
What days are you available?
We are available all days of the week, including Sunday.
Can I register a fixed date on which my recyclable scrap/raddi will be collected each month?
Yes definitely, we can set you up a monthly subscription. Just call us on +91-9004240004 to request the same.
How do I know if my donation is going to my Chosen NGO ?
You will receive a donation receipt from your NGO for the entire amount within 3 weeks of your order
What areas are you operational in?
Our service is currently available in Mumbai only. We are, however, constantly expanding our reach. You can have a look at our operational areas on our contact page. If we are not operational in your area, please leave your details on our signup page. Enter your details and then select other area in the area drop down. After this, you can type in your area. We will inform you once we are operational there.
Is there any minimum quantity for raddi pickup?
We request our customers to collect at least 8-10Kgs of raddi to make our pickups viable. One month of TOI paper is about 8 kgs.
I want to be associated with/volunteer for RaddiConnect? How can I do this?
Please send us an email on firstname.lastname@example.org
I have suggestions/feedback for RaddiConnect? How do I convey the same to you?
We will be happy to hear from you Please write to us on email@example.com
I want to set up collection for my entire society, is that possible?
Definitely, just give us a call on +91-9004240004 and we will guide you through the process.
We are a corporate and we have confidential data. Do you provide shredding services?
Yes we do provide a free shredding services but we require a minimum of 150 Kgs for the same. For smaller quantities, the service will be charged. We also provide recycling certificate for the same.
I want to organize a raddi drive to fund-raise for my college/ school/associated NGO/other cause?
We would be happy to provide you logistical support for the same. If you need support in other areas, write to us on firstname.lastname@example.org
We are an NGO and we wish to associate with you? How do we do that?
Check out our NGO page for more details.